1. Preparing Time: we need 1-7 working days to prepare your order according to our numerous orders every days.
2. We apologize that P.O.Boxes and military address(APO,FPO) cannot be delivered.
How can track my parecl?
You can track your parcel on the following website using your tracking number: www.17track.net/en (Copied to the browser to open)
What can I do when purchase protection time is running out?
If your purchase protection time is running out, please contact us and we can help you to extend it. So your money will not go to my account.
Is there any customs tax?
Usually we will declare the minimum value to avoid customs tax. But due to different policies in different countries, there might be customs tax that shoulder be paid by buyer .So you clouder leave a message when placing the order about how much value you would like to declare.
If you are not 100% satisfied with the quality of your purchase from GevenGee, you can return or exchange your items within 30 days from the delivered date.
1. Items received within 30 days from the delivered date.
2. Items received unused, undamaged and in original package.
3. Return shipping fee is paid by buyer.